About Ascension Hotels

Our Philosophy Hotel Assets Associates Ecstatic Guests

Ascension Hotels is a dynamic hotel management firm owned and operated by Kapoor & Kapoor Investments. Founded in 1992, Ascension Hotels has successfully developed and managed several hotels including Crowne Plaza, Holiday Inns, Best Westerns, and Days Inn. Ascension has operated its hotels in the top tenth percentile of each brand for quality and service. The Best Western properties have earned several Quality and Excellence awards from Best Western International.

Kapoor & Kapoor is one of the United States’ most innovative hospitality consulting firms. Since 1990, they have been in the business of helping organizations maximize their success. Their integrated products and services are structured to provide you with exceptional value in developing management strategies, while providing a practical, real–world approach to planning, marketing, and resource management. Kapoor & Kapoor was founded by Tarun Kapoor, a 30–year veteran of the hospitality industry with a proven track record and is led by Kamal Kapoor, a veteran of international banking and hotel investments. Kapoor & Kapoor specializes in helping small to mid–sized hotel companies, independent operators, management contract companies, and multi–flagged operations achieve their operational goals through

• Strategic planning and business plan development
• Operation analysis
• Generating marketing, sales and reservation strategies for specific markets
• Team building through – Compensation, Participation and Recognition
• Reducing and controlling expenses with effective cost control systems
• Improving products, services, and the workplace using Performance max
• “Repositioning hotel properties and identifying turnaround strategies”
• Conducting and assessing feasibility studies
• Maximizing food and beverage operations

Tarun Kapoor serves as the President of Ascension Hotels. Under his leadership Ascension Hotels has become a dynamic and “well respected” hotel management company.

Our Philosophy.
At Ascension, we believe in managing outstanding hotels with exceptional associates, treating guests as assets that make our livelihood possible, and generating an equitable return on investment for company–owned properties. Profitability is delivered through optimum operations that embrace transparency, global responsibility, accountability and authority.

Ascension Hotels manages properties at the leading edge of technology. Our centralized accounting system works in tandem with the standardized property management systems. The staff of professionals in operations, accounting, human resources and procurement bring years of valuable experience to the management team of each property   [Top]

Outstanding Hotel Assets – We define our hotel assets as

• Consistently maintaining a top 10% brand ranking
• Consistently achieving a minimum market share index of 100%
• Maintaining clean, comfortable, contemporary and competitive hotels
• Consistently maintaining the top 5% positioning in their market segment in their local market   [Top]

Exceptional Associates – We define our Associates as assets that

• Are recruited and hired right
• Are treated with respect, firmness, and fairness
• Are our partners in all property outcomes
• Are a team, in culture and spirit
• Always have and enjoy personal advancement in every way
• Own the responsibility and authority to affect all our mission outcomes
• Own and demonstrate a “ can do “ attitude in all activities and interactions  [Top]

Ecstatic Guests – We define our Guest as assets that

• Make our livelihood possible
• Have a choice and we always want to be the first on their list
• Thrive on attention and acknowledgement – love to hear their name
• Want to hear “ yes “, “ maybe “, but never a “ no”
• Are demanding but understanding
• Are always right or always need to be right
• Would rather be home than any other place in the world  [Top]